Navigating COVID-19: Communicating with your Customers

Originally Presented: Thursday, May 7, 2020 - 2:00 PM (EST)


Restaurateurs across Canada are feeling the effects of COVID-19 and being forced to adapt. In times of crisis, customer service and clear communication are essential.


How can you stay close to your customer base?


Social media, email marketing, and your digital presence provides the tools you need to strike a balance and stay connected while staying safe.

In this webinar, we'll share best practices on different ways you can stay connected to your clients including:

  • Using social media to maintain a connection and spark discussion with your customers
  • Automate your email marketing to stay in touch regularly
  • Make your website useful as well as informative with timely updates and information

Watch Webinar

Our Speakers


Jennifer McDonnell

VP of Content

Reshift Media Inc.


Corey Nicholson

Vice President, Business Development

AXIS Integrated

Cindy Hill

Cindy Hill 

Director, Client Services

AXIS Integrated



About Restaurants Canada

Restaurants Canada is a national, not-for-profit association representing Canada’s diverse and dynamic restaurant and foodservice industry. Restaurants Canada members comprise 30,000 businesses in every segment of the industry, including restaurants, bars, caterers, institutions and their suppliers. We work on their behalf with all levels of government in support of a strong restaurant industry that contributes jobs, investment, and a wide range of culinary choices to communities across the country.

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Learn more about membership benefits

Get in touch with our member services team via email or call 1-800-387-5649.

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