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June 14, 2016 - Customer Service, Members, Community Post, General

Seven things customers never want to hear

Seven things customers never want to hear Your customers are the ones who are paying your bills, your salary and keeping your business alive. Without customers, your restaurant operation would not exist. So your number one priority as a restaurant owner or operator is to keep your customers happy.
by Diane Chiasson KEEP READING

June 14, 2016 - Customer Service, Members, Community Post, General

Seven things customers never want to hear

Seven things customers never want to hear Your customers are the ones who are paying your bills, your salary and keeping your business alive. Without customers, your restaurant operation would not ...
KEEP READING

June 09, 2016 - E-Gift Cards, Members, Payment, Restaurants Canada News, Tech, Gift Cards, POS, Promotions, Restaurant Marketing

How to increase your gift card sales: Top 3 proven ways

Using gift card sales to increase your revenue: 3 proven ways Summer is just around the corner and things are about to get busier. Birthdays, weddings, barbeques, Father’s Day... the list goes on. ...
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June 08, 2016 - Members, Restaurants Canada News, Coffee, Community, Community Post, Espresso, How it's made

WORDLESS WEDNESDAY: ESPRESSO UP CLOSE & PERSONAL

WATCH AN ESPRESSO BEING MADE For today's Wordless Wednesday edition, we bring you a gorgeous video of an espresso shot being pulled through a naked portafilter on an espresso machine. Up close and ...
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June 07, 2016 - Members, Revenue, Business Tourist, Community Post, General, Remote Workers

Work and Play: 5 Ways to Attract the Business Tourist

Work and Play: 5 Ways to Attract the Business Tourist Tourists no longer look like they use to. Gone are the days of families of five exploring a city together with a camera around their neck – ...
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June 07, 2016 - Members, Patio, Restaurant, Community Post, General, Restaurant Design, Seasonal, Summer

Five ideas to prepare your restaurant’s patio for the summer season

Five ideas to prepare your restaurant’s patio for the summer season The warm weather has finally arrived, and with that comes patio season fever. A welcoming patio is a great way to attract customers ...
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June 02, 2016 - Canada, Members, Restaurants Canada News, Restaurants, Community Post, General, OpenTable

RC Members Make OpenTable's 100 Best Outdoor Dining Spots List

OpenTable Releases 2016's 100 Best Outdoor Dining spots List Summer is here and Canada is buzzing. Patios are full, drinks are flowing and good times are happening at restaurants and bars across the ...
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June 02, 2016 - Members, Restaurants Canada News, Community Post, General, Labour Matters

Equitable Employment in the Restaurant and Foodservice Industry

Equitable Employment in the Restaurant and Foodservice Industry Working in foodservice is a rite of passage for many young people. Who doesn’t know a teenager or recent grad who's found employment at ...
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May 30, 2016 - Alberta, Atlantic Canada, Branding, Legal, Members, Restaurant Trademark, Government Affairs, Restaurants Canada News, Trademark Laws, British Columbia, Business Owner, Community Post, Law, Manitoba, Ontario, Ontario, Quebec, Saskatchewan, Western Canada

How Canada's New Trademark Laws Affect Restaurateurs

What You Need To Know About Canada's New Trademark Laws As a restaurant owner, you know the strength of a good brand. A brand is intangible and is the combination of a number of elements, some by ...
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May 25, 2016 - Members, Restaurants Canada News, Community Post

WORDLESS WEDNESDAY: BUTTER

WORDLESS WEDNESDAY: BUTTER Ah butter. The salty, delicious essential that is welcome at every dinner table.
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May 24, 2016 - Foodservice, Groupex, Local, Locavore, Members, Budget, Community Post, Finance, Food Costs, General, Kitchen Tips

6 ways to battle rising food costs

6 ways to battle rising food costs Rising food costs are always a big concern for the restaurant and foodservice industry, especially over the past few years, when food costs are increasing at a high ...
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