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June 01, 2016 - Branding, Customers, Engagement, Restaurants Canada News, Revenue, Community Post, Kitchen Tips, Marketing, Regular Customers

Gaining a return on your regular customers

Listening to your best customers can be the difference between winning and losing in the market-share game In a world where everyone seems to take pleasure in telling you what you’re doing wrong, or what you could do more of, letting your best customers tell you what you’re doing right might just be the key to building your business and feeling great while doing it.
by Hugh Johnston KEEP READING

June 01, 2016 - Branding, Customers, Engagement, Restaurants Canada News, Revenue, Community Post, Kitchen Tips, Marketing, Regular Customers

Gaining a return on your regular customers

Listening to your best customers can be the difference between winning and losing in the market-share game In a world where everyone seems to take pleasure in telling you what you’re doing wrong, or ...
KEEP READING

June 29, 2015 - customer experience, Customers, Members, Community, Community Post, General, Holidays, Kitchen Tips, Marketing, Promotions, Restaurant Marketing

Eight ways to get your restaurant ready for the holidays

We may all still be in our shorts and t-shirts, and enjoying the warm summer weather, but in the restaurant and foodservice business, it’s time to start planning for the holidays. With Thanksgiving ...
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May 04, 2015 - Customers, Reputation, Restaurants Canada News, Retention, Restaurants, Bars, Community Post, Digital, Mobile, Online, Yelp

Yelp as a Tool

Yelp as a Tool What is the cost of a bad Yelp review for a restaurateur or an owner/operator?
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August 22, 2013 - customer experience, Customer Service, Customers, Restaurants, Community Post, General

Seven things customers never want to hear

Your customers are the ones who are paying your bills, your salary and keeping your business alive. Without customers, your restaurant operation would not exist. So your number one priority as a ...
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June 10, 2013 - Copywriting, customer experience, Customers, Community Post, General, Marketing, Restaurant Marketing

Ten ways to spread your message via good copywriting


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