Restaurants Canada Blog - The voice of foodservice / La voix des services alimentaires | customer experience

April 20, 2016 - customer experience, Customer Service, Guest Experience, Labour, Members, Operations, Shifts, Staff, Community Post, General, Hiring, Kitchen Tips, Management, Restaurant Operator, Restaurant Owner, Scheduling

Simple and effective staff scheduling

Simple and effective staff scheduling There is no better thing you can do for your business than to get the right people for the right job. The less you have to manage your people, the more money you will make. The same rule applies when you put your best people on the floor. Put your Aces in their Places!

April 20, 2016 - customer experience, Customer Service, Guest Experience, Labour, Members, Operations, Shifts, Staff, Community Post, General, Hiring, Kitchen Tips, Management, Restaurant Operator, Restaurant Owner, Scheduling

Simple and effective staff scheduling

Simple and effective staff scheduling There is no better thing you can do for your business than to get the right people for the right job. The less you have to manage your people, the more money you ...
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June 29, 2015 - customer experience, Customers, Members, Community, Community Post, General, Holidays, Kitchen Tips, Marketing, Promotions, Restaurant Marketing

Eight ways to get your restaurant ready for the holidays

We may all still be in our shorts and t-shirts, and enjoying the warm summer weather, but in the restaurant and foodservice business, it’s time to start planning for the holidays. With Thanksgiving ...
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August 22, 2013 - customer experience, Customer Service, Customers, Restaurants, Community Post, General

Seven things customers never want to hear

Your customers are the ones who are paying your bills, your salary and keeping your business alive. Without customers, your restaurant operation would not exist. So your number one priority as a ...
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June 10, 2013 - Copywriting, customer experience, Customers, Community Post, General, Marketing, Restaurant Marketing

Ten ways to spread your message via good copywriting

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October 25, 2012 - customer experience, Customer Service, Facebook, Social, Social Media, Social Media Marketing, Community, Community Post, General

Six tips for using Facebook to market your restaurant

Tips for using Facebook to market your restaurant
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February 23, 2012 - Ambiance, customer experience, Lighting, Lights, Members, Restaurant, Community Post, Design, General, Kitchen Tips, Restaurant Design

Ten tips for proper restaurant lighting

Many restaurant and foodservice operators often overlook some of the less obvious points that might help to make their operations more successful – like lighting.
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